Call Center Services

Virtually every business has customer interaction over the phone. Use our expertise to ensure that your calls are managed with precision, 24×7. Take advantage of our state-of-the-art technology, dedicated representatives, and award-winning customer service.

 

Qinetic Marketing multi-faceted approach provides a unique solution for your business. We have experience providing services for:

You know the value of expertise; we're the call center experts. Contact us for more information.

Inbound Center

Inbound telemarketing outsourcing is different than Customer service outsourcing. It is all call centers, but they are as very different in culture and management Inbound telemarketing requires a call center with a sales culture. Customer Service call centers answer questions and have an infrastructure based on calls answered and resolved.

 

 

Inbound services

We offered  award Inbound Tele-services for all our client’s call center needs. Whether you send us overflow or completely outsource your call center to us, our web enabled team members are here 24/7 to take your calls, in English. Successfully determining and meeting the needs of our clients is what we do best. We’re not a cookie-cutter call center.

 

Appointment Setting 

We provide multi-channel Appointment Setting services that are designed to help get you in front of your target prospects at the best time — when they are most interested and ready to listen to what you have to offer. With a focus on lead quality, Qinetic ensures you spend time only on leads that are highly closable.

 

Outbound Tele Sales

Qinetic Marketing has the experience of executing tele-sales, tele-customer support and telemarketing projects for different international clients. QM follows the Hybrid model through which we will qualify opportunities, close deals that can be done over the phone, and then pass larger relationship based sales opportunities out to the field sales force of the client

 

Training

Qinetic Marketing imparts world class training ranging from basic to advanced IT trainings, technical trainings (Linux, Java, Networks and Systems training) and call centre trainings (telesales and customer services) to clients in public and private sector in different areas of the world, from its Global Office .